Early access

Add RapiDesq to Your Website in Minutes

Live chat, web forms and a customer support portal, each one copy-and-paste snippet away. No plugin to install, no code to write, nothing to host. If your site lets you add a script tag, it can run RapiDesq.

Three Ways In, One Snippet Each

Everything you configure lives in RapiDesq, so the snippet you paste today keeps working as you change colors, fields, flows and routing tomorrow.

Chat Widget

Open Get Embed Code next to your widget, copy, and paste the snippet just before the closing </body> tag of every page that should offer chat. That is the whole installation.

  • Draws the chat button first and downloads the full chat window when a visitor opens it, or once your page has finished loading and gone idle
  • Pick the corner, launcher, brand color, welcome message and dark mode in the admin portal, with a live preview
  • Swap the flow, bot or team behind it at any time without touching your site
  • Loads only on the domains you allow, and can verify logged-in customers
Chat widget guide
Get Embed CodeChat widget
<link rel="preconnect" href="https://widget.us.rapidesq.com">
<link rel="preconnect" href="https://widget.us.rapidesq.com" crossorigin>
<link rel="preconnect" href="https://api.us.rapidesq.com" crossorigin>
<script src="https://widget.us.rapidesq.com/widget.js"
  data-widget-id="YOUR_WIDGET_ID"
  data-api-url="https://api.us.rapidesq.com"
  data-tenant-id="YOUR_TENANT_ID"
  async></script>

Web Forms

Open Get Embed Code next to your form, choose how it should look on this page, copy, and paste the snippet where the form belongs. Every submission becomes a ticket.

  • Match your page: background, surface, text color, corner radius, maximum width, and your site's own font or the form's
  • Set the look in the dialog, on the tag with data-theme-* attributes, or from your own stylesheet with CSS variables
  • Text stays readable: a text color that would not read against your background is swapped for one that does
  • Checks each field before sending and explains mistakes beside it, in the visitor's language
Web forms guide
Get Embed CodeWeb form
<link rel="preconnect" href="https://form.us.rapidesq.com">
<link rel="preconnect" href="https://api.us.rapidesq.com" crossorigin>
<script src="https://form.us.rapidesq.com/form.js"
  data-form-id="YOUR_FORM_ID"
  data-api-url="https://api.us.rapidesq.com"
  data-tenant-id="YOUR_TENANT_ID"
  data-theme-background="#f8fafc"
  data-theme-radius="12"
  async></script>

Support Portal

A support portal is a branded help page for your customers: your web forms grouped by topic, and it can suggest knowledge base articles before they submit. Use this portal gives you two ways to reach it.

  • Share a link to the full-page portal from a help menu, a support button, an email signature or an auto-reply
  • Embed it in your own page with one snippet; it is as tall as its content and sits on your page's background
  • Hide the portal's header when your page already shows your brand, or open straight to one form
  • Themed the same way as a web form, and the forms inside it take on the portal's look
Support portal guide
Use this portalSupport portal
<link rel="preconnect" href="https://portal.us.rapidesq.com">
<link rel="preconnect" href="https://api.us.rapidesq.com" crossorigin>
<div data-rapidesq-portal></div>
<script src="https://portal.us.rapidesq.com/portal.js"
  data-tenant-slug="your-company"
  data-portal-slug="help-center"
  data-api-url="https://api.us.rapidesq.com"
  data-hide-header="true"
  async></script>

Built to Drop Into the Site You Already Have

The snippets above are examples. The admin portal writes yours with your IDs and your region's addresses, so you copy it rather than type it.

Anywhere a Script Tag Goes

Hand-written HTML, a site builder, a CMS theme or a single-page app: if you can add a script tag, you can add RapiDesq. There is no plugin to install or keep updated.

Light on Your Page

Each snippet loads asynchronously, so your own content comes first. The chat widget draws its button first and leaves the full chat window until a visitor needs it.

Paste Once

The loader's address never changes, so new releases reach your site without re-pasting. Settings changes in the admin portal reach it the same way.

Looks Like Your Site

Brand colors, position and dark mode for chat; background, surface, text, radius, width and font for forms and portals, per page if you like.

Only on Your Domains

List the domains a widget or form may run on, and a copy of your snippet on someone else's site will not work.

Fits a Strict Security Policy

If your site sends a Content Security Policy, allow the embed's host and your region's API host. The chat widget guide lists the exact entries.

This site runs on it: the chat button in the corner and the form on our contact page are the same snippets you would paste.

Your Support Desk, on the Pages Your Customers Already Visit

Set up a widget, form or portal, copy one snippet, and your customers can reach you from the pages they already visit. RapiDesq is in early access: send feedback to support@rapidesq.com.

Early Access Coming Soon

Early access starts with a 14-day trial on the plan you choose. Signup asks for a payment method, which is not charged during the trial. Signup is for US billing addresses today.